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Intercultural Communication and Mentoring in the Workplace

Organisations today are characterized by a diverse workforce that results in communication between people with different linguistic and cultural backgrounds. Understanding of intercultural communication and how to effectively manage the challenges and demands, is vital in securing success and cultivating a harmonious and productive work environment. 

The purpose of our Intercultural Communication and Mentoring in the Workplace short course, is to assist students in understanding communication in multicultural settings – with a particular focus on the mass media and/or the workplace. Participants learn to come to terms with diversity in South Africa and how to reduce intercultural misunderstandings.

Students also discuss communication in the context of the world of business and management, including organisational functions and meeting styles, management activities (planning, organising, leading, controlling, interacting), powerful communication, pacing and leading, motivation, as well as conflict management and mentoring in the workplace. 

This course may be taken as a stand-alone short course, or as part of the Diploma in Legal Interpreting.

Shehnaaz Bulbulia is an accredited facilitator and award-winning editor/journalist with 25 years of experience in editing, journalism, training and content development services across the diverse fields of media and marketing, leadership and innovation science, and TESOL (Teaching English to Speakers of other Languages).  Ms. Bulbulia has a Master of Science, Leadership and Innovation from the University of Kwa-Zulu Natal and Copenhagen Business School as well as a Bachelor of Arts from the University of the Witwatersrand. 

She has trained over 600 senior journalists/editors in Africa and communicators from conflict zones in Africa, Jordan and China. 

Her extensive network comprises of the media sector, government and private organisations in South Africa and Africa. 

Ms. Bulbulia will be facilitating the next Intercultural Communication and Mentoring in the Workplace short course. Don’t miss out! Register Now!